πŸ”’ DATA PROTECTION

Dis88 Privacy Policy β€” Malaysia Player Data Security

Dis88 is fully committed to protecting the privacy and personal data security of every player. This Privacy Policy clearly explains how we collect, use, store, and safeguard your information in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.

Last updated: 1 January 2026

Dis88's Commitment to Your Privacy

Six core principles underpinning the protection of dis88 players' personal data in Malaysia.

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256-bit SSL Encryption

All data transmitted between your device and dis88's servers is protected by 256-bit SSL encryption β€” the same security standard used by leading Malaysian banking institutions such as Maybank and CIMB.

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No Data Sales

Dis88 has never and will never sell, rent, or trade players' personal data to any third party for marketing or commercial purposes. Your information is used exclusively for platform operations.

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PDPA 2010 Compliance

Dis88's Privacy Policy is built in full compliance with Malaysia's Personal Data Protection Act 2010. We ensure every aspect of our data collection and processing meets the legal requirements in force in Malaysia.

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Full Transparency

Dis88 believes players deserve to know exactly how their data is used. We provide clear, easy-to-understand information on every type of data collected and the purpose it serves β€” free from confusing technical jargon.

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Strict Access Controls

Access to players' personal data within dis88's systems is strictly limited to staff who require it to perform their duties. All access is logged and regularly monitored by our information security team.

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Right to Data Rectification

You have the right to access, amend, or request deletion of your personal data at any time. Simply contact the dis88 support team and we will process your request within 14 business days.

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About This Privacy Policy:

This Privacy Policy applies to all users of the dis88 platform, including website visitors, registered players, and former players. By using the dis88 platform, you agree to the collection and use of information as described in this document. Please read it carefully before registering an account.

1

Personal Information We Collect

Dis88 collects your personal information through several methods as you interact with our platform. This data collection is necessary for us to deliver a safe, efficient, and responsible service to every player in Malaysia.

Information you provide directly:

  • Registration information: Full name, MyKad number, date of birth, gender, Malaysian phone number, email address, and account password.
  • Financial information: Bank account number, account holder name, eWallet details (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) for deposit and withdrawal purposes.
  • Identity verification documents: A copy of your MyKad or Malaysian passport when requested for the KYC (Know Your Customer) process.
  • Communication records: Messages, emails, and live chat records you send to the dis88 support team.

Automatically collected information:

  • IP address, device type, operating system, and web browser used.
  • General location data based on IP address (state/city within Malaysia).
  • Platform activity records including logins, betting history, deposits, withdrawals, and bonus usage.
  • Cookie data and tracking technologies used to enhance the user experience.
2

How We Use Your Personal Data

Dis88 uses the personal data collected solely for legitimate purposes directly related to platform operations. The following is a complete list of the purposes for which your data is used:

Purpose of Use Data Types Used Legal Basis
Account management & verification Name, email, phone number, MyKad Contractual requirement
Deposit & withdrawal processing Bank / eWallet information Contractual requirement
Fraud prevention & security IP address, activity logs, device data Legitimate interest
KYC & AML Compliance MyKad, supporting documents Legal obligations
Customer support All information related to Contractual requirement
Platform improvements Usage data, cookies Legitimate interest
Promotional communications (with consent) Email, phone number Consent

Dis88 will not use your data for any purposes beyond those stated above without first obtaining your written consent. You may withdraw your consent for marketing communications at any time by contacting our support team.

3

Data Sharing & Disclosure to Third Parties

Dis88 understands that your trust is our most valuable asset. As such, we maintain a strict data-sharing policy and only disclose your personal information under very limited circumstances:

  • Payment service providers: Required financial information is shared with eWallet providers (Touch 'n Go, GrabPay, DuitNow) and banks (Maybank, CIMB) solely for the purpose of processing your deposit and withdrawal transactions.
  • Game providers: Usernames and account IDs are shared with dis88's registered Live Casino and slots game providers for technical purposes only.
  • Audit & security: Independent audit firms appointed to verify game fairness and system security may access necessary data under strict confidentiality agreements.
  • Legal authorities: dis88 will disclose required information to the police, courts, or authorised regulatory bodies when compelled by a court order or the provisions of Malaysian law.

Dis88 never sell, rent, or disclose your personal data to advertisers, data brokers, or any third-party commercial entities for marketing or financial gain.

4

Dis88 Data Security Measures

Dis88 makes serious investments in information security infrastructure to ensure every Malaysian player's personal data remains protected against cyber threats and unauthorised access. The following are the key security measures we have in place:

  • 256-bit SSL encryption: All data communications between your browser and dis88's servers are protected with the highest-grade SSL/TLS encryption, ensuring no data can be intercepted in transit.
  • Two-factor authentication (2FA): dis88 provides an additional layer of security through 2FA for login and withdrawal processes, protecting your account even if your password is compromised.
  • 24/7 monitoring: The dis88 information security team continuously monitors the system around the clock to detect any suspicious activity or intrusion attempts.
  • Encrypted password storage: Your account password is stored in an unreadable hashed format, meaning even dis88 staff cannot view your original password.
  • Role-based access control: Access to player data within dis88's internal systems is strictly restricted based on each staff member's job scope, with all access logged and fully auditable.
  • Regular security testing: dis88 conducts regular penetration testing and system vulnerability assessments carried out by independent cybersecurity experts.

That said, no system can guarantee 100% security online. You also play an important role by keeping your password confidential, not sharing your login credentials, and promptly reporting any suspicious activity to us.

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Cookies & Tracking Technologies

Dis88 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand overall usage patterns. Cookies are small text files stored on your device by your web browser.

Types of cookies used by dis88:

  • Essential cookies (required): Required for core platform functions such as login sessions, security and navigation. These cookies cannot be disabled without affecting platform functionality.
  • Performance cookies: Collects information on how you use the dis88 platform (pages visited, session duration) to help us improve our services.
  • Functional cookies: Saves your preferences such as interface language and display settings to provide a more personalised experience.
  • Analytical cookies: Used to analyse website traffic and usage patterns in aggregate, anonymised form for platform improvement purposes.

You can manage or disable cookies at any time through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and performance of the dis88 platform.

6

Personal Data Retention Period

Dis88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.

  • Active account data: Retained for as long as your account is active and in use.
  • Closed account data: Stored for a minimum of 7 years after account closure, in line with Malaysia's anti-money laundering (AML) legal requirements.
  • Financial transaction records: Retained for 7 years for audit and legal compliance purposes.
  • Support communication records: Retained for 3 years from the date of the last communication.
  • Cookie data: Expiry varies by cookie type, ranging from the current session up to a maximum of 2 years.

Once the designated retention period has elapsed, your personal data will be securely deleted or anonymised from dis88's systems using methods that ensure the data cannot be recovered.

7

Your Rights Under Malaysia's PDPA

As a dis88 player based in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010. dis88 is committed to respecting and facilitating the exercise of these rights.

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Right of Access

You have the right to request a copy of all personal data we hold about you within 21 business days.

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Right to Rectification

You may request corrections to inaccurate or outdated data within 14 business days.

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Disclaimer

You may opt out of having your data processed for direct marketing purposes at any time, with no penalty.

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Right to Erasure

Under certain circumstances permitted by law, you may request the deletion of your personal data.

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Right to Data Portability

You have the right to receive your data in a machine-readable format for transfer to another platform.

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Right to Restrict Processing

You may request that we restrict the processing of your data in certain situations permitted under the PDPA.

To exercise any of the above rights, contact the dis88 support team by email at support@dis88.biz by clearly stating your request. We will process it within the timeframe prescribed by law.

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Children's Data Protection

Dis88 maintains a zero-tolerance policy towards the use of our platform by individuals under the age of 18. Our platform never knowingly collect personal data from children or minors under the age of 18.

Should dis88 discover that we have collected personal data from anyone under the age of 18 without proper age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who suspect their child has registered a dis88 account are urged to contact us immediately at support@dis88.biz.

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Links to Third-Party Websites

The dis88 platform may contain links or references to third-party websites or services. dis88's Privacy Policy applies solely to our platform and does not cover the privacy practices of any third-party websites you visit via those links.

Dis88 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.

10

Amendments to This Privacy Policy

Dis88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, Malaysian legal developments, or new technical requirements. Any changes take effect immediately upon the latest version being published on this page.

For material and significant changes, dis88 will notify players via in-platform notifications or by email to their registered address. The update date at the top of this document will always reflect the latest version of our Privacy Policy.

Your continued use of the dis88 platform following the publication of any amendments constitutes your acceptance of the revised privacy policy. If you do not agree with any changes, please contact us or close your account.

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Contact dis88's Data Protection Officer

If you have any questions, concerns, or complaints regarding dis88's Privacy Policy or how we handle your personal data, please reach out to us through the following channels:

  • Email: support@dis88.biz
  • Live Chat: Available 24/7 directly on the dis88 platform β€” click the chat icon at the bottom right corner of your screen.
  • Email response time: Within 1 business day for general enquiries; within 14 business days for formal data rights requests.

For more information about your rights as a user and how to play safely and responsibly, please visit the Responsible Gaming and Terms & Conditions us.

Join dis88 with Complete Confidence

Your data is safe with us. Register a free account today, deposit via Touch 'n Go or DuitNow, and enjoy Malaysia's best sports betting and casino experience backed by world-class data security.

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